IT SUPPORT

SERVICE PROVIDER

We have 15 Years Experience in designing and delivering business critical IT support and systems, as well as IT infrastructure Projects.

PROACTIVE

IT SUPPORT DESK

Our dedicated support desk staff are trained to deliver our unique 15 minute fix service model in a professional manner acting as your outsourced IT department.

IT STRATEGY &

CONSULTANCY

Our IT Strategies ensure always evolving IT and Cloud Platforms which are optimised to suit your business needs.

A Single Point of Contact for Your IT Support and Cloud Service Requirements.


CUSTOMER FOCUSED IT MANAGED SERVICE PROVIDER.

Our team of professional IT support engineers have experience working on a range of data intensive networks from vast Active Directory domains to basic peer to peer workgroups, both on our client LANs and in their Office 365 portal. As our clients preferred IT partner we are involved in designing, building and supporting their front line services and infrastructure. We bring a strategic plan that allows our clients to utilise the latest technology as a foundation for their business success.

PRO ACTIVE, FAST AND PROFESSIONAL IT SUPPORT TEAM.

We understand fully that you and your staff rely heavily on technology to deliver your business in an efficient manner. A simple printer failure on wages day can have a profound impact on your business and people. While we provide a clear and business focused SLA covering priority A, B, C & Q response levels we also recognise that a quick response from our support desk engineers, on simple easy fixes, can save both time and money. To this end we work on a 15 minute fix basis where if we can fix a problem within 15 minutes - regardless of its Priority - then our support desk engineers will do it straight away.

IT STRATEGY CONSULTANCY.

Our experience, over the last 15 years, has shown that fully engaging with our clients on a consultancy basis to deliver major IT or cloud projects we ensure a trouble free and cost effective solution. We ask the right questions and provide a range of solutions for our clients to decide upon. Over the last 15 years we have been working with clients to pull together their IT and cloud strategies under a single technology footprint strategy which saves money on a cross over of service, infrastructure and third party providers.