A Single Point of Contact for Your IT, Web & Cloud Support Requirements.
CUSTOMER FOCUSED IT MANAGED SERVICE PROVIDER.
Our Team of professional IT Engineers and Web Developers have experience of working on a range of data intensive networks from basic peer to peer file sharing, both on our clients LANs and in their Office 365 portal, to building and managing high volume transactional ecommerce websites hosted on our Private WebPower Cloud. As our clients preferred IT & Web Partner we are involved in designing, building and supporting their front line services and infrastructure. We bring a strategic plan that allows our clients to utilise the latest technology as a foundation for their business success.
PRO ACTIVE, FAST AND PROFESSIONAL HELPDESK SUPPORT.
We understand fully that you and your staff rely heavily on technology to deliver your business in an efficient manner. A simply printer failure on wages day can have a profound impact on your business and people. While we provide a clear and business focused SLA covering Priority A, B, C & Q response levels we also recognise that a quick response from our HelpDesk Engineers, on simple easy fixes, can save both time and money. To this end we work on a 15 minute fix basis where we if we can fix a problem within 15 minutes - regardless of its Priority - then our HelpDesk Engineers will do it straight away.
IT, WEB AND CLOUD STRATEGY CONSULTANCY.
Our experience, over the last 15 years, has been that by fully engaging with our clients on a consultancy basis to deliver major IT, Web or Cloud Projects we ensure a trouble free migration and a cost effective solution. We ask the right questions and provide a range of solutions for our clients to decide upon. Over the last 5 years we have been working with clients to pull together their IT, Web and Cloud strategies under a single Technology Footprint Strategy which saves money on a cross over of service, infrastructure and third party providers.