1st Line Network Support Engineer (November 2010)
An exiting opportunity has arisen at 2e-volve and we are looking to hire a Network Support Engineer, core technologies & experience required:
- Installation / Configuration of Windows 2003 / 2008 Small Business Server
- Windows 2008 Server Enterprise R2
- Microsoft Exchange Server 2003 / 2007 / 2010 Standard/Enterprise
- Backup / Restore using NT Backup & Symantec Backup Exec
- Active Directory
- Windows Clients (Windows XP SP3, Windows Vista (all), Windows 7 (all)
- AVG Rollout and Administration
- Installing structured cabling (CAT5(e), CAT6)
- Working knowledge of DNS
- Networking via TCP/IPv4 over LAN/WAN Technologies, configuring routers / firewalls via ADSL and other connectivity methods.
- IP Telephony via 3CX / Trixbox(Asterix) (Patton, Linksys, Aastra Hardware)
- VPN Technologies
- Wireless configuration
- Web Server / FTP server configuration
- Exposure to Hosted SPAM solutions (MX Sweep)
Responsibilities:
You will be required to participate in a live helpdesk environment answering calls, inputting trouble tickets and responding to customer requests & Call outs to clients sites. Excellent customer service skills combined with communication and strong technical ability are key to our success. You will be reporting to the technical manager daily.
2e-volve has recently secured the IT provisioning of a large organisation in the stirling area, in line with this the ideal candidate will be required to operate out of normal hours service on a shift rotation (6am - 3pm), (3pm - 10pm) and share on call duty at the weekend from 7am - 8pm(sat), 8am - 8pm(Sun) between the other engineers. You will be rewarded by 2e-volve assisting you to advance your skills with our subsidised Microsoft Training program.
The successfull candidate will be smart in appearance, take pride in their role and have a strong career mind set always putting the customer first, ideally you should have 2 - 3 years industrial experience in the IT field with at least one appropriate Microsoft Certification.
If you require further information please contact us, if you would like to apply please complete the form below and email us your C.V.
Technical Manager.
No agencies please!