IT SUPPORT

SERVICE PROVIDER

We have 15 Years Experience in designing and delivering business critical IT support and systems as well as IT Infrastructure Projects.

PROACTIVE

IT SUPPORT DESK

Our dedicated support desk staff are trained to deliver our unique 15 minute fix service model in a professional manner acting as your outsourced IT department.

IT STRATEGY &

CONSULTANCY

Our IT Strategies ensure always evolving IT and Cloud Platforms which are optimised to suit your needs.

Why Engage With 2e-volve?

With 2e-volve you get an IT support company with very transparent working processes - there are no hidden costs and above all we are motivated to ensure you have the most efficient, cost effective and performance optimised infrastructure to ensure your staff can carry out their duties on a safe and fast platform. At any time our clients can view, live, the progress of all their support desk requests via our online 2e-crm support desk software.

As a service provider we are conscious that communication is important, you will find our staff friendly, professional and willing to help at all times. We respond quickly to every call and will when possible fix the issue within 15 minutes. Our service level agreements come in 3 levels, so you can chose the contract that suits your needs and remember they can be adjusted to meet your particular requirements.

Today's dynamic business environments are evolving, with new functionality adopted live without any impact on existing services. Over the last few years we have seen a migration away from costly capital investment in high asset based networks to a operational cost base model. New service subscriptions and cloud platforms are replacing the traditional server driven network. We will work with you to adopt these new technologies so you can benefit from the cost savings they bring.

I am more than happy to chat through your requirements to see if we can add value with our skillset and technology.

Craig J Lemmon (MD)
2e-volve (UK) Limited.

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PRIVATE AND PUBLIC

CLOUD SERVICES

As we migrate from LANs to cloud driven environments you can rely on us to build the next generation of your network in the cloud.

INFRASTRUCTURE

DESIGN AND BUILD

With your staff now using up to 4 devices for business it is important that your infrastructure is up to date and secure. 

NETWORK SECURITY

We can design, install and support a constant monitoring service to manage the security of your company.

2e-volve Learning Culture?

CONSTANT INVESTMENT IN LEARNING CULTURE

We are Microsoft Silver Partners with a bespoke learning plan around Microsoft competencies and aligned with the requirements of our client base. With predictive learning plans on the Microsoft university platform we ensure our staff have the skills and certifications to deliver the products and services we design, build, deliver and support. Our 2e-volve apprenticeship programme is also aligned with delivering the Microsoft technology stack so we can ensure our next generation of IT support engineers are effective when they qualify.

Our sector changes quicker than most and our learning culture helps us keep abreast of new technologies and how they benefit our clients. Our staff are encouraged to take the time to understand new technologies and how they can be adopted to the benefit of our clients. It is this culture of learning that drives our business engagement model and it has proven it's worth over the last 15 years and ensures long term staff retention.
 
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MICROSOFT OFFICE 365

Office 365 now enables staff to work on multiple devices anywhere, it's more important than ever to make sure your infrastructure is up to date and secure.

MANAGED TELEPHONE SYSTEMS

Our 3CX telephone systems satisfy your business communication needs with a vast feature set that's easy to use.

CYBER ESSENTIALS SCHEME

Cyber Essentials certification demonstrates five clear security controls ranging from secure firewall configurations to malware protection. 2e-volve can guide you through your certification.

We are With You Every Step of the Way?

SERVICE PROVIDER CONVERGENCE SAVES MONEY.

Aligning your IT and Cloud Strategies into a monthly subscription model with long term goals can save you up to 40% on project costs. Rather than have 3 suppliers providing costly, sometimes conflicting business strategies why not let 2e-volve take responsibility to build and manage a single strategy which combines all your IT, telephone and cloud requirements. It's a smart use of time and money and generates real savings.

SPECIALIST TEAMS WORKING ON YOUR BEHALF.

Today's modern business utilises a variety of skills, systems, software and services to deliver their front line business systems.
When working with 2e-volve you will have access to our Microsoft engineers. They work in a collaborative manner under project processes we have developed over the last 15 years. Aligned with our investment in Smart multi-tenancy Systems - we can work fast and efficiently delivering a high level of service on your converged business platforms.
 

INVESTMENT IN SHARED CLOUD PLATFORMS.

It's no surprise if you share the cost then it is cheaper for everyone - this  is a mentality of both public and private cloud platforms.
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